Many people encouraged me to simply pirate Adobe Photoshop. I don't believe in doing that sort of thing, and I've heard good things about Adobe Photoshop Elements, which costs about $80, so I bought it. Out of my own pocket, since I'm a contractor.
Today I went to install it. Here, in full, are the directions, provided by Adobe:
"Close any Adobe applications open on your computer. Insert the installation disc into your DVD drive and follow the on-screen instructions."
Well, guess what? When you insert the DVD, NOTHING HAPPENS.
OK, so I open the Readme file. This contains NO INSTRUCTIONS ON HOW TO INSTALL THE SOFTWARE. There is a section called "INSTALLING" but -- whoops! -- it never actually explains how to, uh, do the install. It just lists system requirements, some things you're not allowed to do and some things that might go wrong.
Normally, I would just drag the App on the DVD to the Applications folder on my hard drive. But 1. there's a bunch of different folders and icons and 2. Adobe Elements is known to not use this Mac convention.
I go looking through the manual for a phone number to call. There is none. IM? None. Email address? None. AT LEAST A WEB URL?? NO!!
OK Adobe, you don't think it's worth it to support me at $80. Why would I ever spend $800 with you? Oh right, because you're the only game in town.